One of India’s leading mobile phone dealers, The MobileStore, has launched a new scheme to entice buyers and add to the ease of their product accessibility. According to a new plan by the company, consumers can dial a number and have their new mobile phones shipped directly to their homes.
Presently, mobile phone buyers residing in 163 cities throughout India can order their devices from The MobileStore and have them delivered right to their door-steps. This innovative plan is reportedly designed to augment the consumer’s delight where they can dial the TMS contact center and purchase the handset of their choice.
Srikant Gokhale, CEO, The MobileStore, commented, “as a customer-centric organization we are focused on finding novel ways to enhance pleasant experience in mobile phone buying. Home delivery of the cell phones is another step in that direction and is aimed at further facilitating the mobile phone penetration across the country”.
Furthermore, the company has taken measures to ascertain security and safety for buyers. This was done by removing the requirement for callers to reveal their credit card details over the phone. Purchasers can complete the transaction that is entirely authenticated via an IVR call, eliminating the need to disclose their credit card information.
Intended to enhance customer comfort, The MobileStore’s new scheme can be availed of by calling The MobileStore Contact Center at 1800-209-6363 and placing the order. The product will then be delivered to callers’ residences. Additionally, mobile phones can also be gifted to near or dear ones using this scheme.