ICICI has now made payments for its ICICI prudential customers easy. Customers can now pay their premiums through their mobile phones from wherever they are and at any time.
The company has joined hands with the mChek, a Visa certified secure and simple system which helps the customers to pay their premium payments by sending a text message of the card number to the company, which then processes the payment.
This is the first life insurance company in India which allows its policy holders to make their payments via mobile phones. Initially this service has been made available only to Airtel users across the country.
Anita Pai, Executive Vice President, ICICI Prudential Life Insurance commented, “At ICICI Prudential customer-first is one of our core philosophies, which guides us to introduce innovative, yet simple products and services that meet the customer needs and delight them by increasing their convenience.”
She further added, “Our partnership with mChek is yet another step in the direction of making customer interactions convenient and effortless. Through the launch of this unique service we are pleased to set another new trend in the life insurance segment.”
Sanjay Swamy, CEO, mChek stated, “mChek was conceived with the objective of providing Anytime Anywhere convenience in payments, to mobile phone users. We are pleased to extend our service portfolio to include insurance premiums by working with an industry leader like ICICI Prudential Life.”
Visa and Mastercards are accepted by this service. All transaction application meets stringent, international standards of security and customers are safe by their unique mChek PIN.
Also, encrypted end-to-end with 3DES encryption ensures banking-grade security from the convenience of a mobile phone.