The ConnectWise Mobile application already available for iPhone and Windows mobile phones was designed to offer unmatched efficiency to IT companies even when offline. This very experience has been extended to the Android platform. ConnectWise announces the Anroid edition of ConnectWise Mobile, a robust business operating system.
With instant access to ConnectWise from iPhones, Android and Windows mobile phones, IT service providers can now carry their business operations without any hassles. They have the opportunity to tag it with them for immediate access and transactions. The new tools may help augment the business of IT service providers by enabling quick access of timesheets, work schedules, contacts, service tickets and more from their mobile devices.
“With ConnectWise Mobile, sales, technical and executive staff members are fully armed with the tools they need to manage, share, report and measure the effectiveness of their business operations anytime and anywhere,” explained ConnectWise CEO Arnie Bellini. “ConnectWise mobile is unique among mobile apps because of its ability to put the world’s most powerful business operating system in a service provider’s pocket, significantly enhancing their business effectiveness.”
Sufficing the needs of IT service providers, the application includes a host of simple features. This includes automated collection of both billable time and schedule management, enhanced customer response times and sign-off and faster deployment of IT troops by managers. Users may also look forward to the better SLA compliance by being able to maintain instant access to important information. It also delivers advanced communication between dispatchers, technicians and service managers.
Details on the exact availability or pricing of this application are hazy though.