Samsung has delayed shipments of the Galaxy Note 7 to India following complaints about the battery and extended quality tests. Distribution for the phone was to begin from September 2. The move comes along with the worldwide recall of the device by the brand when it was notified about powerhouse explosions.
Pre-booking for the Note 7 began on August 22. On August 31, Samsung disclosed to Reuters that delivery of the product will be delayed as the maker was planning to conduct additional quality tests on the device. The nature of these examinations was not revealed then but it has now been related to the flare-ups.
Samsung began to receive information about battery explosions in the Note 7 in countries where the device had started sales. Users had posted videos online which showed the phone catching fire while it was charging. The brand was alerted to nearly 35 cases worldwide about the subject by September 1.
Keeping the issue in mind, Samsung has now decided to recall all Galaxy Note 7 units sold in various markets. According to the company’s statement, it will collaborate with suppliers to trace the defective batteries in the phones and suspend sales for the handset. The already-sold devices are going to be replaced with new ones.
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While this trouble is being addressed, Samsung has made a decision to halt shipments of the Note 7 to countries like India where sales are yet to begin. The smartphone maker informed local customers who had pre-booked the phone about the delay through a message.
Samsung will reportedly resume the distribution of the Galaxy Note 7 in the coming weeks after it addresses the problems in hand. We will keep you updated about the device’s sale in India.