OnePlus 5 buyer in India gets faulty unit without volume buttons

A man in India recently got caught up in an unusual situation where it seems his OnePlus 5 was missing its volume buttons. The handset has only become widely available across the globe today, so it’s not clear how many units could be afflicted by the same issue.

Kapil Tandon took to Twitter a few days ago to post two photos of his allegedly faulty OnePlus 5. The images clearly showcased a phone that had two holes where the volume buttons should be. He captioned one of the photos with a message asking “Guys this is what assembling in India does?”

Tandon later told BGR India that he found the volume switch loosely placed inside the package. If true, this might mean that it fell out at some point and wasn’t tightly fixed to the OnePlus 5’s body in the first place. Amazon India supposedly organized a return and replace for him after learning about the complaint.

OnePlus 5 Volume Buttons

However, the OnePlus 5 was out of stock at the time and it offered him a full refund instead. Tandon notably isn’t the only one who claims they might have gotten a defective unit. Owners over on Reddit and the company’s forums have also complained about loose volume and power buttons.

Specifications of the OnePlus 5 at a glimpse:

– OS: Android 7.0 Nougat-based OxygenOS
– Display: 5.5-inch Optic AMOLED, 1080 x 1920 pixels
– Camera: 16MP + 20MP rear, 16MP front
– CPU: 2.45GHz octa-core Snapdragon 835
– GPU: Adreno 540
– Storage: 64GB/128GB UFS 2.1 two-lane
– RAM: 6GB/8GB LPDDR4X
– Battery: 3300mAh
– Size: 152.7 x 74.7 x 7.25mm
– Weight: 153g
– Connectivity: dual-SIM, 4G, VoLTE, USB Type-C, Wi-Fiac, Bluetooth 5.0, NFC, GPS

Also Read: OnePlus 5 lands in India starting at Rs 32999

None of them seem to have actually received a unit with the volume buttons missing entirely though. If you’re willing to risk it, the OnePlus 5 is available via the firm’s online outlet, Experience Stores, and Amazon India starting at a Rs 32999 price tag.